Careers at Aussie Meat
1. Aussie Meat Account & Bookkeeper PT
About the role
An accounting professional role supporting eCommerce (Shopify) retail operations. You will manage daily accounting transactions, reconciliation, and financial reporting using Xero, with responsibilities spanning daily, monthly, and annual financial tasks including inventory valuation audits, financial statement preparation, and direct communication with management and service providers.
Key responsibilities
- Check and review actions and perform activities arising from finance email account and any direct emails
- Record business transactions in a systematic manner, ensuring accuracy and compliance with financial regulation
- Reconciliation of Xero Accounts by matching transactions to ensure accuracy
- Update Accounts Payable Outstanding Balances by tracking outstanding payments to suppliers and creditors, including downloading and logging invoices
- Maintain proper data for analysing supplier status and invoice data accuracy
- Schedule online meetings to discuss financial matters, answer queries management may have, and provide advice on financial decisions and accounting practices
- Direct Communication with Service Providers for financial issues to ensure smooth operations and timely resolution
- Regular half day visits to Sheung Wan Office during working hours to attend team meetings and directly communicate with team
- Provide backup support for order processing and supply orders
- Assist with company secretary duties by ensuring all necessary documents are filed with the IRD and CR
About you
- Accounting qualifications
- Minimum of 5 years' relevant experience in accounting
- Experience in eCommerce (Shopify) is preferred
- Experience with Xero or similar accounting platform management
- Experience with Balance Sheet and P&L input and reporting
- Experience with supplier financial cost control management
- Strong attention to detail and accuracy
- Ability to use AI tools and implement those tools
- Good understanding of financial digital tools and models, technology trends and accounting best practice
- Strong business acumen with strong balance of positive customer journey, creativity and analytical skills
- Excellent communication and interpersonal skills
- Good command of spoken and written English and Chinese and Chinese word processing skill
- Proficiency of advanced usage of Microsoft Office (Word, Excel and PowerPoint)
- Based in Hong Kong, Sheung Wan Office with ability to work remotely
- Must hold a valid working HK Visa with HKID
- Bilingual (English/Chinese)
- Preferably Degree
Benefits
- Performance bonus
- Staff allowance for company's products
- Full-time/Contract roles are negotiable
Please email your CV to jobs@aussiemeat.hk with a brief summary why you are the right person for the role, and please include your current salary and expected salary.
2. Bilingual Operations Support (CS, eCommerce Marketing)
Job Highlight
Full-time / Part-time Freelancer
Graphics skills (Photoshop, Canva)
Customer Operations Support
With some experience in:
- SMO, SEO and Google Analytics; and
- Web maintenance (eg. Shopify/ Wix.com)
We are looking for a professional, reliable, independent, fun and loving person. Who loves eating meat, seafood, and passionate in managing customer operations and eCommerce marketing. Must hold a valid working HK Visa with HKID, Bilingual (English/Chinese) and preferably a Degree.
What you’ll be doing?
- Manage day to day operations of customers’ enquiries and respond in an efficient and professional manner
- Monitor & improve the Customer Service and Operations process to increase customer satisfaction
- Responsible for maintaining company website in Shopify to optimise customer experience
- Plan and execute marketing campaigns with concrete technical skills on various digital platform, such as Google Business, Meta and Mailchimp
- Be the leader in strategising, managing and executing the eCom operations based on Shopify
- Manage Shopify website layouts and user interfaces with HTML and CSS, and ensure cross-browser compatibility of new features
- Utilise accurate technical tools to enhance SMO / SEO to increase online traffic and, improve conversions and lead generation
- Liaise closely with the product, sales team and other cross-functional departments to ensure seamless delivery of projects
- Duties as directed by Management
Who are we looking for?
- Preferred Bachelor’s degree in IT with experience in Customer Service Operations, eCommerce, or related disciplines (preferably Australian or British educated)
- A minimum of 5 years’ relevant experience in an customer operations and web maintenance in small to medium organisation with at least 3 years with eCommerce (Shopify) / Online Retail / F&B industry / Social Media
- Experience in executing online campaigns with proven outstanding performance
- An understanding of digital marketing tools & models, technology trends and market best practice
-
Ability to use AI tools and implement those tools
-
Proven working experience in performance marketing, social media and content management system like Shopify and MailChimp with a track record of delivering outstanding performance
- Competent skills in graphic designs and video creation for social media posting
- Business acumen and exhibits strong balance of creativity and analytical skills
- Self-motivated and passionate about online marketing channels
- Excellent communication and interpersonal skills
- Good command of spoken and written English & Chinese and Chinese word processing skill
- Proficiency in the usage of Microsoft Office (Word, Excel & PowerPoint), Canva, Photoshop and other graphic & video editing software
- Based in Hong Kong with ability to work remotely and, is independent and mature
- You will have great advantage if you have:
- Ability to code HTML
- IT operation experience
Why you should consider this opportunity:
We offer attractive remuneration package with fringe benefits to right candidate, such as:
- Performance bonus
- Staff allowance for company's products
- Full-time/Part-time/Contract roles are negotiable
Interested parties please send resume with date of available and expected salary by clicking "Apply Now".
All information received will be kept in strict confidence and will be treated only for employment related purposes.
Please email your CV to jobs@aussiemeat.hk with a brief summary why you are the right person for the role, and please include your current salary and expected salary.
3. CUSTOMER SUPPORT EXECUTIVE
Candidates or FT Freelancers/contractor must be a professional, reliable, independent, fun and loving person. Must love eating meat and seafood, and passionate about social media marketing. Must hold a valid working HK Visa with HKID, Bilingual (English/Chinese) and preferably a Degree.
Who is Aussie Meat?
Aussie Meat is a Premium eCommerce Business delivering Meat, Seafood and BBQ Grills across Hong Kong.
Family owned and operated by Australians. We deliver high restaurant quality meat which is grass fed, organic, naturally farmed, hormone and antibiotic free from global farmers jet fresh to your home or office.
The right person will be rewarded with profit shares.
Key Responsibilities:
- Pivotal role to grow and build e-Commerce Customer Service Operations built on Shopify platform
- Manage day to day operations of customers’ enquiries and respond in an efficient and professional manner
- Handle in-coming orders, deliveries, complaints, comments and compliments via different feedback channels with solution / alternatives provided
- Monitor & improve the Customer Service and Operations process to increase customer satisfaction
- Provide quality and timely customer services or solutions to our customers
- Formulate, implement, review and update guidelines and handling processes to reduce dispute and complaints
- Perform any other ad hoc projects and assignments as assigned
- Management of Inbound enquiries
Key Requirements:
- Preferred Bachelor’s degree in IT Service Operations, Information Technology, Computer Science, Business Administration, Marketing, Hospitality (F&B) or related disciplines (preferably Australian educated)
- A minimum of 8 years’ relevant experience in customer service in sizable organisation in which at least 5 years with eCommerce (Shopify) / IT Retail experience / F&B industry / Social Media / Online Retail
- Strong passion for delivering excellent customer service
-
Ability to use AI tools and implement those tools
- Customer-oriented with excellent communication and presentation skills
- Excellent people management, motivation and leadership skills
- Be flexible and work under fast-paced environment
- High level of self-motivated and target-oriented mind
- Excellent command of both spoken and written English and Chinese (including Mandarin)
- Proficiency of advanced usage of Microsoft Office (Word, Excel & PowerPoint) and Chinese Word Processing
- Ability to code HTML/JAVAScript and Graphic Design would be a huge bonus
- Proficient skills in graphic designs and video making for social media posting
- Proficient knowledge of eCommerce platforms eg. Shopify
- Strong delivery management of logistic companies eg. SF Express
- Based in Hong Kong with the ability to work remotely, independent and mature
- Proficient knowledge of Google, YouTube, Facebook and Instagram platforms
Job Benefits:
- The right person will be rewarded with profit shares
- Growth opportunities
- Employee Benefits
If you are passionate, driven and looking for a new and exciting opportunity within a successful and growing company, this may be the right role for you.
Please email your CV to jobs@aussiemeat.hk with a brief summary why you are the right person for the role, and please include your current salary and expected salary.
4. E-COMMERCE SUPPORT / WEB DEVELOPER (PT/FT or Freelancer) BASED IN HONG KONG
Candidates must be a professional, reliable, independent, fun and loving person. Must love eating meat and seafood, and passionate about social media marketing. Must hold a valid working HK Visa with HKID, Bilingual (English/Chinese) and preferably a Degree.
Who is Aussie Meat?
Aussie Meat is The Australian Meat Brand and delivers Premium Meat, Ocean-catch Seafood and BBQ Grills across Hong Kong.
Owned and operated by Australians, we deliver high restaurant quality meat which is grass fed, organic, naturally farmed, hormone and antibiotic free from Australia, New Zealand and European farmers jet fresh to your home or office.
The right person will be rewarded with profit shares.
Key Responsibilities:
- Pivotal role to grow and build Marketing /eCommerce Operations
- Develop, manage and optimise campaigns across all digital marketing platforms (including search, display, mobile app, social) to achieve designated business goals
- Create strategies, test, learn and make recommendations in all performance marketing to drive online traffic, improve conversions and lead generations
- A minimum of 8 years’ relevant experience in customer service in sizable organisation in which at least 3 years at supervisory role preferable with F&B industry or retail experience
- Ability to work remotely, independent and mature
- Plan and manage social media content production with vendors to produce creative, well written, rich and engaging social media content to maximise ROI and increase brand awareness
- Liaise closely with product, technology, sales team and other cross-functional departments to ensure seamless delivery of projects
- Critically analyse results and utilise data to make recommendations to optimise overall digital marketing strategies
- Duties as directed by Management
Key Requirements:
- Preferred Bachelor’s degree in IT Service Operations, Information Technology, Computer Science, eCommerce, Digital Marketing, Hospitality (F&B) or related disciplines (preferably Australian educated)
- A minimum of 8 years’ relevant experience in eCommerce Digital Marketing, eCommerce Operations in sizable organisation in which at least 5 years with eCommerce (Shopify) / IT Retail experience / F&B industry / Social Media / Online Retail
- 3-5 years’ proven working experience in performance marketing, social media and content management system like Shopify and MailChimp with a track record of delivering outstanding performance
- Experience in managing paid search, programmatic campaigns and analytics tools for a growing e-commerce business of the organisation or its clients
- Experience in email marketing, social media marketing; affiliate marketing is an advantage
- Strong understanding of digital marketing tools & models, technology trends and market best practice
- Strong business acumen and exhibits strong balance of creativity and analytical skills
- Self-motivated and passionate about online marketing channel
-
Ability to use AI tools and implement those tools
- Experience in Customer Experience Support and IT Support Operations
- Excellent communication and interpersonal skills
- Good command of spoken and written English as a minimum & Chinese
- Proficiency of advanced usage of Microsoft Office (Word, Excel & PowerPoint) and Chinese Word Processing
- Ability to code HTML would be a huge bonus
- Proficient skills in graphic designs and video making for social media posting
- Proficient knowledge of eCommerce platform eg. SHOPIFY
- Based in Hong Kong with ability to work remotely, independent and mature
- Proficient knowledge of Google, YouTube, Facebook and Instagram platforms
Job Benefits:
- The right person will be rewarded with profit shares
- Growth opportunities
- Employee Benefits
If you are passionate, driven and looking for a new and exciting opportunity within a successful and growing company, this may be the right role for you.
Please email your CV to jobs@aussiemeat.hk with a brief summary why you are the right person for the role, and please include your current salary and expected salary.
